Mobile RV repair across the Hill Country and the I-35 corridorMobile RV repair in San Marcos, TX
River Cities RV Service
Fifth wheel inside the San Marcos shop bay, RV warranty and insurance repairs
Our Services

RV Warranty and Insurance Repairs in San Marcos, TX

RV Warranty and Insurance Repairs · San Marcos, TX

Your claim starts with a diagnosis at your RV

RV warranty and insurance repairs start with a diagnosis at your RV. River Cities RV Service comes to the RV park, campground, storage lot or driveway where it sits. You can also bring it to our San Marcos shop. Either way, we find the fault and send the write-up to your insurer or your extended service contract company.

When the claim is approved, you pay your deductible and we take care of the rest. The repair happens where the RV sits or in our shop. Claim work covers the same area as our mobile RV repair in San Marcos, about 50 miles in every direction.

What We Handle

  • On-site diagnosis at your RV park, campground, storage lot or driveway
  • Shop repairs in San Marcos when you bring the RV in
  • A repair write-up for your insurer or contract company
  • Submission for approval before the repair starts
  • Parts ordered when the approved repair needs them
  • You pay your deductible, and we take care of the rest
  • Claim repairs on travel trailers, fifth wheels, motorhomes and campers
  • Body and collision claims through our body specialist

Request an RV Warranty and Insurance Repairs Quote

Tell us about your RV, what is wrong and where it is parked. We diagnose the problem and put the repair quote in writing.

How Do RV Warranty and Insurance Repairs Work?

It starts when you call or text (512) 850-7257. The service call covers the diagnosis and the trip to your RV within 50 miles of San Marcos. Outside that range, the trip fee varies. Travelers passing through on I-35 or I-10 can start a claim repair at the campground.

At the RV, we find the cause and write up what failed and what the repair needs. That write-up goes to your insurer or your contract company, and they decide on approval.

Once the repair is approved, we order any parts it needs and set a date for the work. The repair itself is the same work we do on any RV slide-out or rooftop air conditioner.

RV Insurance Repair After Hill Country Hail and Wind

Hill Country storms can bring hail and high wind to an RV park or a campground. Either one can damage a roof, a vent, an awning or a sidewall. The Texas Department of Insurance says to file your claim as soon as you can. Take photos and video of the damage, and make a list of what you see.

Cover holes and broken windows to keep rain out, and save every receipt. Keep the damaged pieces until your insurer says you can throw them away. Be there for the adjuster visit, so you can make sure they see everything.

Then we diagnose the damage where the RV sits and send the write-up to your insurer. Roof damage falls under our RV roof repair work. Cracked fiberglass and sidewall damage go to our body specialist for RV body and collision repair.

Extended Service Contract Repairs and the Approval Step

Extended coverage you buy for an RV is a service contract, sold apart from the RV itself. The Federal Trade Commission tells buyers to find out if a contract needs approval before repair work. Our write-up goes in for approval before any repair starts.

Many contracts sold by dealers are handled by an administrator, a separate company that runs the claims. Our write-up goes to whichever company handles the claims on your contract.

Some contracts charge a deductible each time the RV is repaired. Ask the claims line whether yours pays for the diagnosis, too. The answers are in your contract, so keep it handy for the service call.

Technician on new roof decking during an insurance roof replacement, RV warranty and insurance repairs Finished white roof on a travel trailer after a covered repair, RV warranty and insurance repairs

Ready to get started?

Call or text for a written quote. We work about 50 miles around San Marcos across the Hill Country and the I-35 corridor.

(512) 850-7257
How We Work

How a Job With River Cities RV Service Runs

From the first call or text to the finished work, here is how it goes.

1

Call or Text

Call or text (512) 850-7257. Tell us what the RV is doing and where it is parked.

2

The Service Call

We come to the RV and find the cause of the problem. The service call covers the diagnosis and the trip. If you bring the RV to our shop, the diagnosis happens there.

3

The Written Quote

After the diagnosis, we put the quote for the repair in writing. The repair goes on the schedule once you say yes.

4

Parts When Needed

When the repair needs parts, we order them. Once the parts arrive, we set a time to make the repair.

5

The Repair

We make the repair where the RV sits, or at our shop if you brought it in. On RV warranty and insurance repairs, the work starts once the claim is approved.

FAQ

RV Warranty and Insurance Repairs Questions, Answered

Common questions about rv warranty and insurance repairs around San Marcos and the Hill Country. If yours is not here, call or text and ask.

Call (512) 850-7257

Will my insurer or contract company approve the repair?
The approval decision belongs to your insurer or your contract company. Our part is the diagnosis and the write-up they review before they decide. Your policy or your contract sets what it covers.
What will I pay on an insurance or contract repair?
You pay the deductible your policy or contract sets. The service call covers the diagnosis and the trip, and the trip fee varies past our service radius. After the diagnosis, we put the repair quote in writing. The fault and the parts it needs drive that price.
Can I choose River Cities RV Service for my claim?
On an auto policy, the Texas Department of Insurance says you can take your vehicle to any shop you choose. Ask your insurer how your RV policy reads. Service contracts vary: some let you pick from approved shops, and some send you back to the selling dealer. If the choice is yours, we can start with the diagnosis.
How long does the approval take?
That depends on your insurer or your contract company and on the claim itself. Some repairs also wait on parts after the approval. The repair goes on the schedule once the approval and the parts are in.
What if the RV cannot be repaired where it sits?
Then a towing company can bring it to our San Marcos shop. Some contracts want approval before towing, so call the claims line first. Your policy or contract decides whether it pays for the tow.
What should I have ready before the service call?
Have your policy or contract paperwork close, with the claims phone number on it. If you already opened an insurance claim, keep the claim number and the adjuster's name handy. Then call or text (512) 850-7257 to set the service call.
More From River Cities RV Service

Work That Pairs With RV Warranty and Insurance Repairs

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Body and Collision

RV collision repair and delamination repair through our body specialist. We write up the damage when an insurance claim comes with it.

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RV AC Repair

We repair rooftop RV air conditioners that blow warm air or will not start. When a unit is done, we replace it at your RV or at our San Marcos shop.

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RV Refrigerator Repair

We repair RV fridges that stop cooling, cool on only one power source, leak or lose power. We work on absorption and 12-volt compressor fridges at your RV or at our San Marcos shop.

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Why Choose River Cities RV Service

Mobile RV Repair Around San Marcos

We Come to the RV

The service call comes to the RV, within about 50 miles of San Marcos. That covers the I-35 corridor and the Texas Hill Country around it.

A Shop in San Marcos

If you would rather bring the RV to us, our shop is in San Marcos. Call or text first to set a time.

The Quote in Writing

The service call covers the diagnosis and the trip. Then the repair quote comes to you in writing.

Google Reviews

Rated 5.0 on Google Around San Marcos and the Hill Country

Real reviews of our RV repair work, 34 reviews on Google.

Read All Reviews

Josh replaced the a/c and heater control board in my travel trailer he did an awesome job I highly recommend him

Dustin Wied8 months ago · Google review

We discovered just 4 days before our Thanksgiving trip that our RV slide-out wasn’t working. We contacted Josh, and he came out the very same day to diagnose the issue. He quickly ordered the necessary parts and managed to get everything repaired in time for our trip. Josh was professional, efficient, and highly communicative throughout the entire process, keeping us informed every step of the way. His pricing is very reasonable, and we truly appreciate the extra effort he put in to ensure we were able to leave on time. Highly recommend his RV repair services!

Kelly Erba year ago · Google review

Josh and his team are amazing. He replaced my roof on my wildcat 5th wheel. And once it rained he returned twice to assess any leaks and concerns. He’s my repair guy now! Thank you Josh!!!!

Guides and Resources

RV Warranty and Insurance Repairs Guides

Request a Quote

Get In Touch With River Cities RV Service

Tell us what the RV is doing and where it sits. Call or text (512) 850-7257 or use the form, and we will get back to you.

Request a Quote

Tell us about your RV, what is wrong and where it is parked. We diagnose the problem and put the repair quote in writing.

Call (512) 850-7257